People Operations

People Operations is the management of employees, labor, and talent within an organization, with a focus on developing and retaining top talent. It is a more modern term for the HR department, reflecting a shift toward calling employees people rather than resources or capital. People operations treats employees as talent who deserve transparency and a voice in the organization.

The people operations team is generally responsible for:

• Building a strong reputation as an employer
• Attracting, hiring, and retaining top talent in the organization
• Creating and maintaining the organization’s brand image
• Applying modern human resource policy and practices
• Ensuring compliance with labor laws and regulations