Competency

Updated on: July 14, 2026 Avatar photo Ujwala Panchbhai 1 min read

Competency is the ability to apply a specific set of skills to critical work tasks. It’s often confused with performance, but the two aren’t the same thing: performance covers overall behavior and activity, while competency refers to a distinct, identifiable skill. Employees rely on competencies to get work done efficiently, and organizations often use them in appraisals to define the key skills, abilities, and traits someone needs to succeed in a role or within the company.

Some common competencies employers look for include:

  1. Adaptability
  2. Accountability
  3. Clear communication
  4. Quick thinking
  5. Problem-solving
  6. Initiative
  7. Resource management
  8. Project management
  9. Technical or specialized skill
  10. Collaboration
  11. Goal setting
  12. Leadership
  13. Conflict management
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